Check the Status of Your Device in Canada
Anytime a GSM, HSPA or LTE wireless device is reported as lost or stolen to a participating Canadian wireless service provider, that device’s unique IMEI number is added to a shared national blacklist (the “Blacklist”). Any device appearing on the Blacklist is blocked, and participating Canadian wireless service providers do not allow it to be used on their respective wireless networks.
Remember, if your device is lost or stolen, report it to your service provider immediately. Only wireless service providers can add a device to the Blacklist.
To determine if a device has been reported lost or stolen, which would prevent it from working on Canadian wireless networks, enter the 15 digit IMEI number in the window below and click enter.
You can obtain the IMEI number by entering *#06# on most devices. Alternatively, the IMEI number should also be on a white label found underneath the battery of your device.
This service is limited to 2 queries per day by Canadian consumers only. Click here for commercial use of the IMEI verification service.
By entering an IMEI number and making use of this service, you acknowledge and agree to the following terms and conditions:
- This service only identifies wireless devices reported lost or stolen to participating Canadian wireless service providers as of September 30, 2013.
- It can take up to 48 hours from the time someone reports a device as lost or stolen before it is added to the Blacklist and blocked from participating Canadian wireless networks. As a result, even though a device is not on the Blacklist, that device may eventually be placed on the Blacklist and be blocked by participating Canadian wireless network carriers at a later time.
- In certain circumstances, a wireless service provider may block a particular wireless device because of billing issues with the owner. In such cases, the wireless device would not appear on the Blacklist, however the wireless device would remain blocked with that carrier. Other Canadian wireless carriers may or may not allow such a wireless device to be used on their wireless networks. The fact that a wireless device does not appear on the Blacklist does not guarantee it will not be blocked.
- CWTA recommends consumers always acquire wireless devices from a trusted and reputable source.
- CWTA AND ITS MEMBERS AND LICENSORS DO NOT WARRANT OR GUARANTEE THAT THESE SERVICES OR THE BLACKLIST WILL OPERATE ERROR-FREE OR WITHOUT FAILURE OR INTERRUPTION, OR THAT ANY COMMUNICATIONS WILL BE PRIVATE OR SECURE.
- CWTA AND ITS MEMBERS DISCLAIM ANY OTHER REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF FITNESS FOR PARTICULAR PURPOSE, OR RELIABILITY OR AVAILABILITY OF THE SERVICES OR THE BLACKLIST.
- IN NO EVENT WILL CWTA OR ITS MEMBERS, AND LICENSORS OR ANY PERSON OR ENTITY INVOLVED IN LICENSING, IN CREATING, PRODUCING OR ADMINISTERING THE SERVICES OR THE BLACKLIST, BE LIABLE IN CONTRACT, IN TORT (INCLUDING FOR ITS OWN NEGLIGENCE) OR UNDER ANY OTHER LEGAL THEORY (INCLUDING STRICT LIABILITY) FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR SIMILAR DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, LOSS OF USE, OR SIMILAR ECONOMIC LOSS, ARISING OUT OF THE USE OF THE SERVICES OR THE BLACKLIST.
- This service is limited to use by Canadian consumers only and is intended to verify the status of previously-owned wireless devices. CWTA reserves the right to deny use to this service for reasons of abuse. ANY COMMERCIAL USE OF THIS SERVICE OR ANY SUSPECTED COMMERCIAL USE MAY RESULT IN LEGAL ACTION.
- The Blacklist includes GSM, HSPA and LTE devices. It does not include CDMA devices.