Protect Your Data

Passwords are a must

  • Make sure that your device is password protected.
  • Ensure that the password that you use is effective.
  • Configure your settings to ensure that your device locks after a short period of time.

Keep track of important information

  • Have your IMEI (International Mobile Equipment Identity) number written down or stored somewhere safe (you may access this number by typing *#06# in to your device or by looking on the back of your device behind the battery).

Software security is critical

  • Keep device software up to date. This will ensure that the security features are working to their maximum capabilities.
  • Do not remove or alter any of the manufacturer’s security features.
  • Do not install any illegal software on your device.

The right app can help

  • Only install applications from trusted sources.
  • Install an application that will allow you to remove/erase data from your device remotely in the event of loss/theft.
  • Install an application that allows you to track your device.
  • Review all requests for permissions access carefully when installing applications.

Keep your eyes open for red flags

  • Do not click on any links from emails or text messages that seem suspicious.
  • Monitor your wireless bill for charges that seem suspect in case your device has been compromised.

Be phone-smart

  • Clear the device of all personal data when recycling your cell phone. Click here for device-specific instructions.
  • If using your mobile device to log on to Web sites, make sure that you completely log out after each session.
  • Use only secure Wi-Fi networks.
  • Turn off Wi-Fi and Bluetooth connections when not in use.

Watch out for “shoulder surfing”

  • When using your device, look out for people staring over your shoulder. Use the same precautions that you would employ at an ABM and shield your device.

Always have a backup plan

  • Treat your smartphone as a small computer and back up important files that you wouldn’t want to permanently lose.
  • Check out device insurance options with your wireless service provider.